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面向用戶體驗增強的信息檢索評估模型研究*
2023年電子技術(shù)應(yīng)用第8期
帥訓(xùn)波1,,2,,石文昌2,馮梅1,,李青1,董之光1
(1.中國石油勘探開發(fā)研究院 信息技術(shù)中心,,北京 100083,;2.中國人民大學(xué) 信息學(xué)院,北京 100872)
摘要: 如何為用戶精準(zhǔn)提供高質(zhì)量信息是信息檢索系統(tǒng)有效提升用戶體驗的關(guān)鍵問題所在,。在對國內(nèi)外相關(guān)技術(shù)研究進(jìn)展基礎(chǔ)之上,,從引入信息資源與用戶需求之間最佳匹配的動態(tài)評估機制角度,提出了一種面向用戶體驗增強的信息檢索動態(tài)評估模型,,對模型中的信息質(zhì)量評估方法,、用戶期望評估方法、情境動態(tài)評估方法和用戶體驗評估方法等進(jìn)行詳細(xì)設(shè)計,,并對模型中各因素權(quán)重進(jìn)行最優(yōu)化搜索求解,。仿真實驗結(jié)果表明,構(gòu)建的動態(tài)評估模型具有較好的“魯棒”特性,,對不滿足用戶需求的信息過濾效果明顯,,將用戶所需的高質(zhì)量信息返回給用戶,明顯增強了用戶對信息檢索的應(yīng)用體驗,。
中圖分類號:TP391 文獻(xiàn)標(biāo)志碼:A DOI: 10.16157/j.issn.0258-7998.233743
中文引用格式: 帥訓(xùn)波,,石文昌,馮梅,,等. 面向用戶體驗增強的信息檢索評估模型研究[J]. 電子技術(shù)應(yīng)用,,2023,,49(8):88-92.
英文引用格式: Shuai Xunbo,Shi Wenchang,,F(xiàn)eng Mei,,et al. Research on an information retrieval evaluation model for user experience enhancement[J]. Application of Electronic Technique,2023,,49(8):88-92.
Research on an information retrieval evaluation model for user experience enhancement
Shuai Xunbo1,,2,Shi Wenchang2,,F(xiàn)eng Mei1,,Li Qing1,Dong Zhiguang1
(1.Center of Information Technology,, PetroChina Research Institute of Petroleum Exploration and Development,, Beijing 100083, China,; 2.School of Information,, Renmin University of China, Beijing 100872,, China)
Abstract: How to accurately provide high-quality information to users is the critical issue for information retrieval system, which are intended to effectively improve user application experience. Based on the progress of related research at home and abroad, a dynamic evaluation model towards information retrieval system is proposed from dynamic evaluation mechanism of optimal matching between information resource and user requirement. As the main function modules in the dynamic evaluation model, information quality evaluation method, user expectation evaluation method, situation dynamic evaluation method and user experience assessment method are designed in details, and how to determine the weight of each functional module is optimized by genetic algorithm. The simulation results show that the dynamic evaluation model has good “robustness”, which can not only filter the information that does not meet the needs of users, but also effectively present high-quality information to users who need it, and it will significantly improve user application experience of information retrieval.
Key words : information retrieval,;information quality evaluation;user expectation evaluation,;situational dynamic evaluation,;user experience assessment

0 引言

根據(jù)信息向用戶提供的方式是“被動式響應(yīng)”還是“主動式推送”,信息檢索系統(tǒng)主要分為搜索系統(tǒng)和推薦系統(tǒng)兩大類,,盡可能精準(zhǔn)地為用戶提供高質(zhì)量信息是兩者的一致目標(biāo),。然而在實用應(yīng)用過程中,往往存在如下類似的信息檢索情景:搜索系統(tǒng)將程序員輸入“Java”的信息搜索結(jié)果,,同樣返回給輸入“Java”的旅行愛好者,;推薦系統(tǒng)將用戶在政務(wù)辦公網(wǎng)絡(luò)中頻繁點擊 “第五只虎”的違紀(jì)違規(guī)相關(guān)信息,推送給在中小學(xué)教育網(wǎng)絡(luò)中正在搜索動物園老虎數(shù)量的同一用戶,。由此可見,,如何為用戶精準(zhǔn)提供高質(zhì)量信息,是信息檢索系統(tǒng)有效提升用戶體驗的關(guān)鍵問題所在,。為了不斷提高信息檢索系統(tǒng)對用戶檢索需求的精準(zhǔn)響應(yīng),,國內(nèi)外眾多學(xué)者在查詢擴展、語義分析和資源評估等技術(shù)研究方面做了大量探索工作,。



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作者信息:

帥訓(xùn)波1,,2,石文昌2,,馮梅1,,李青1,,董之光1

(1.中國石油勘探開發(fā)研究院 信息技術(shù)中心,,北京 100083,;2.中國人民大學(xué) 信息學(xué)院,北京 100872)

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